Policies

Shipping/Returns/FAQs

SHIPPING

We offer Canada-wide and shipping to the United States. Shipping times may vary due to current pandemic. 


*Processing time is 1-3 business days.*

Current shipping time frames are: 

• 3-5 business days within Canada via Canada Post. 

• 7-10 business days to the United States via Canada Post.

• 10-14 business days to the rest of the world.
• 24-48 hours Curbside Pickup. 
• 24-48 hours Local (within Brampton) Delivery ($).


RETURNS

Due to the nature of the business The Purple Crown cannot accept any returns/exchanges. If there is a problem or you are unhappy with your order, please contact us and we will be more than happy to assist you. 


FAQs

Do you ship international?

Yes, we offer shipping to the U.S.A and International (rest of the world). 

When will my order arrive?

We aim to have all orders processed and shipped ASAP. Our current time frame is 1-3 days processing and 3-5 days delivery within Canada, 7-10 business days to the U.S, 10-14 business days to the rest of the world (excluding curb-side pickup and local delivery).
Do you offer Free Shipping?

We do not offer free shipping at the moment. However, we do offer many shipping options such as Canada Post, curbside pickup, and local delivery for a fee.